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Carole Sasson

Managing Director
COCEDAL Conseil
France

ESOMAR MemberESOMAR Member

Contact information

Personal information

Nationality:
France

Languages:
English, French, Spanish

Background information

Biography:
More than 30 years managing adhoc Market Research, as a founder of Cocedal Conseil in France and expert in customer experience through our Qualiweb Barometer and Trophee of the best digital customer service.

Interests:
Business Trends, Customer Service, Marketing & Communications, Product & Brand Development

Expertise:
Communities, panels, focus groups (Qualitative and Quantitative), Customer Experience (CX), Usage & Attitudes, Product innovation, development and management